New initiative honors veterinary customer service representativesJanuary 2, 2019Veterinary client service representatives (CSRs) across the U.S. are being recognized for their role in the animal health industry.
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Electronic surveillance in the veterinary settingNovember 6, 2018A veterinary practice owner in Pennsylvania was recently charged with 10 counts of violating the state wiretapping law by secretly recording workplace conversations. If convicted, the practice owner could be imprisoned for up to seven years and be required to pay a fine of up to $15,000 for each offense. At the practice owner’s arraignment, bail was set at $25,000.
Morris Animal Foundation funds 13 wildlife studies with $850KSeptember 25, 2018Morris Animal Foundation (MAF) will extend $850,000 to fund 13 wildlife research studies. Through the new grants, the foundation is supporting scientists from Tufts University, Cornell University, and the Smithsonian Institution. The foundation's Wildlife Animal Scientific Advisory Board reviewed all submitted grant applications and selected, based on scientific merit and impact, the studies with the greatest potential to save lives, preserve health, and advance veterinary care. Wildlife studies funded for 2018 …
Eli Global acquires veterinary derm company Stratford PharmaceuticalsAugust 28, 2018Eli Global LLC, based in Durham, N.C., has acquired Stratford Pharmaceuticals LLC, DBA Stratford Animal Health. Financial terms of the transaction were not disclosed. Stratford, which currently provides a wide arrangement of dermatology products to more than 10,000 veterinary hospitals in the U.S. and eight other countries, will continue to operate independently under the leadership of Brian Nugent, founder and CEO, from its Oldsmar, Fla., …
Four steps to improved veterinary client complianceJuly 6, 2018Approaching veterinary client compliance is a multipronged process that includes determining who your client is, assessing your team, assessing the practice, and more. As a veterinary practice management consultant, I regularly meet veterinary professionals who struggle with client compliance. Why won't they accept our recommendations? Why don't they get it? How can I make them understand? They just don't want to pay. These are all common problems I am asked to help solve. Determine …
Remind horse owners to safeguard against rabiesJune 7, 2018According to veterinary research published in the Journal of the American Veterinary Medical Association, the American Society for the Prevention of Cruelty to Animals, and the American Horse Council, horses are nearly four times more likely to contract rabies than dogs. Across the U.S., the majority of horses are not vaccinated for rabies and often run a higher risk of exposure than dogs, according to U.S. Department of Agriculture. "Everybody is at risk for …
The future of veterinary inventory managementMarch 23, 2018Running a veterinary hospital is no easy task—managing staff, client experience, finances, and marketing, not to mention delivering quality medical care to patients, are top of mind. In general, inventory management gets pushed aside. Having managed veterinary hospitals large and small, I certainly understand how inventory can be neglected. During my career, the priority in managing inventory was to keep the hospital stocked, with little regard to controlling costs. If we ran out of …
Are you missing pet health communication opportunities with your clients?March 19, 2018Pet owners don't always get the full message that veterinary teams think they're communicating, according to a Partners for Healthy Pets (PHP) study presented during an American Animal Hospital Association session at VMX Veterinary Meeting & Expo in Orlando, Fla. The study compiled responses from surveys of 1,193 practice staff members, 833 dog owners, and 527 cat owners from April 2012 through June 2017. Practices have an opportunity to …
Veterinarians are mentally well but experience poor well-beingFebruary 17, 2018Veterinarians as a group don't experience psychological distress at significantly higher rates than the general population, according to a new mental health and well-being study by Brakke Consulting and Merck Animal Health. The Merck Animal Health Wellbeing Study, designed to definitively quantify the prevalence of mental illness and stress in the veterinary profession, compared findings to previous studies and to the U.S. population in general. The survey, which …
Cornell, Tufts scientists receive $2.5M from NIH for cancer studyNovember 14, 2017Cornell and Tufts University scientists have received a five-year, $2.5 million grant from the National Institutes of Health to use dogs as a model for studying cancer immunotherapies. The dogs used in the study are treated with similar care as human patients, with the potential of being cured of lymphoma. Kristy Richards, Ph.D., MD, associate professor of Biomedical Sciences at the College of Veterinary Medicine with a joint appointment at the …