Policies that make clients madMay 23, 2019Frustrated with clients who wait until the last pill is gone before requesting refills, a hospital manager implemented a $15 expedited refill charge. Some pet owners complained they couldn't afford the convenience fee on top of the cost of medications. Patients on drugs such as insulin and phenobarbital couldn't wait the 48 hours the practice required for refills. After another practice experienced several surgical cancellations, employees began charging a $50 no-show fee when the …
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Are "team-building" exercises worth it?May 23, 2019Many people have participated in "team-building" exercises—but do they work? Let's start by defining what we mean by team building. According to Wikipedia, it is a collective term for various types of activities used to enhance social relations and define roles within teams often involving collaborative tasks. 1 Many team-building exercises aim to expose and address interpersonal problems within the group. Developing the veterinary team requires developing each individual employee, as well as helping …
Henry Schein opens 2018 VetSummit registrationMay 1, 2018Henry Schein Inc. has opened registration for its 2018 VetSummit, a three-day conference designed to help veterinarians run better businesses. The conference, scheduled Oct. 10-12 in Dallas and open to veterinarians, veterinary technicians, and practice staff, is an initiative of Henry Schein Veterinary Solutions (HSVS) veterinary technology and practice management software provider and Henry Schein Animal Health U.S. companion animal health distribution company. Formerly known as the Veterinary Technology Summit, this …
Here's to your personal and professional success in 2018February 5, 2018Here it is—another New Year, and another chance to design your future and bring it to fruition in 365 days. Personally, I find that exhilarating, a little scary, and the most incredible opportunity for personal and professional growth.
