Polishing the diamond in the roughFebruary 8, 2023Have you ever worked with someone on a team or met someone during an interview who you knew immediately would be a sparkling diamond? It never gets old! Creating an environment that allows for polishing a diamond can be so beneficial to the individual team member and the practice.
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A healthy team is best for patient careMay 26, 2022When veterinary team members have advocated for their own health and well-being, then pets receive the best patient care.
Getting the team in on every transactionApril 11, 2022ACT and ADT are two of the key practice indicator (KPI) metrics that should be monitored at regular intervals.
A leveraged and empowered team + improved workflow = increased revenueSeptember 13, 2021Does the thought of seeing 20 or more appointments per doctor per day invoke panic? Are you stacking 30-minute appointments in one column straight down for each doctor to avoid panic?
Moving your team from morphing to performingMay 21, 2021There are a number of reasons for turnover in the veterinary industry, including burnout and compassion fatigue. These factors are increasing during the era of COVID.
Discovering the nine Cs of leadershipApril 27, 2021By recognizing the nine Cs of leadership, you can spot a good leader or identify what a leader lacks.
Trends impacting your team, discovering solutions and resourcesMarch 1, 2021When was the last time you and your team took a breather to assess what is working, not working, and resources to make your workday, delivery of veterinary care, and job more satisfying?
Clear communication key when leading amidst uncertaintySeptember 23, 2020When guiding a team, clear communication and a sense of understanding is key, regardless of the landscape.
Words are powerful! Choose them wiselyAugust 7, 2020Each word carries a lot of intent as it leaves your lips. Consider whether your words are building someone up or tearing them down. Be thoughtful—words are powerful.
How are you and your team doing?July 6, 2020The more you can focus on your self-care and the well-being of coworkers, the better you can take care of your clients and patients.
