VPN Plus+ ExclusiveBeing down a team member doesn't have to be a recipe for disasterSeptember 15, 2022By Patty Khuly, VMD, MBAWhen faced with a similar (albeit less dramatic) associate shortage in the past, I have made do by restructuring basic operations, leaning on my team’s most experienced members to take over tasks formerly deemed “vet-only” areas. Here’s how I approached it, broadly...
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VPN Plus+ ExclusiveWhat to do when morale hits the skidsMay 5, 2022By Patty Khuly, VMD, MBAWhile it looks like we may be coming out from under the weight of the worst this pandemic has to offer, it is going to take time to restore our practices to their stable workflows and our teams to the purpose-driven, satisfied working groups we once enjoyed. Here are some carrot and stick solutions, short- and long-term, to help address the low morale that currently plagues so many of us.
How to overcome resistance to change: Hold effective team meetingsDecember 1, 2016A veterinary team member writes: I work in a practice that I know has great potential; however, there are people who work there who deliberately find any reasons they can to oppose change.They don’t even try to implement the changes. We’ve held a number of meetings, but they have no agenda and there are never any outcomes. I don’t know how to approach this issue.
