Stop hiding patient care "in back"September 12, 2018While consulting at one practice, I observed client after client challenge receptionists over fees for exams and other professional services. The high-volume hospital performed exams, gave vaccines, and delivered other services in the treatment area in the interest of efficiency. Conducting professional services behind closed doors left pet owners questioning charges. Some even wondered whether their pets were really vaccinated.
SPONSORED CONTENTStraight Talk with Clients is a Critical Piece of the Adverse Food Reaction "Puzzle"Managing dogs with adverse food reactions can be a puzzle for veterinarians and a wait-and-see game for clients. +