Getting the team in on every transactionApril 11, 2022ACT and ADT are two of the key practice indicator (KPI) metrics that should be monitored at regular intervals.
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Eight tips to increase laboratory revenueNovember 11, 2020Because more pet owners are working from home, they are noticing subtle symptoms and seeking treatment earlier. Attentive pet owners can drive the growth of your diagnostic revenue.
Do this to get immediate revenueAugust 11, 2020Practice owners and managers urgently want to reclaim lost revenue from checkups and elective procedures that were postponed and get furloughed employees back to work.
Fear Free helps boost bottom lines, survey saysJanuary 28, 2020Fear Free certification has a positive impact on clinics, both financially and from a client-satisfaction standpoint.
Why give it away? Keep revenue in your clinicMay 24, 2019 The last 20 years have been the perfect storm for general practitioners in veterinary medicine. The combination of the loss of spay and neuter services, the migration of vaccinations to low-cost clinics, and the exit of in-clinic pharmacy and retail to online sellers has affected the businesses of general practitioners in a truly significant way. I have felt the strong impact of these changes in my own practice. Historically, my clinic's revenue from routine services constituted 80 to 90 percent of my income. Today, these services account for less than 20 percent of revenue. With these changes and these hard figures, how do we not only stay afloat during this tumultuous time, but also thrive as business owners and medical professionals? The key lies in understanding where our industry has been, the current state of the union, and where the strengths of our individual practices lie to differentiate and flourish. The internet takes a bite One of the hottest topics in veterinary medicine has been the rise of online pharmacy. 1 (800) PETMEDS was king, and the new prince is Chewy.com. Now Amazon is eyeing the throne and your clients' dollars. The online pharmacy race has left the general …
How nurses can grow your revenueMarch 29, 2019What is the difference between an under- and top-performing health-care team? Let's say you schedule appointments every 30 minutes. In an eight-hour workday, one doctor sees 14 patients and has an average transaction of $160, generating $2,240 in revenue. Your average doctor transaction should be 3.2 to 3.5 times your exam fee, according to the Well-Managed Practice Benchmarks Study.1 If you leverage your nursing team and schedule time based on the reason for the visit, you could see 21 patients per day, producing $3,360 per veterinarian and averaging three patients per hour. Revenue rises when you add dental income that nurses deliver. How can nurses help you grow revenue? Follow these steps: Check your staff-to-doctor ratio Every employee feels the hospital is short-staffed. Chances are you may have the right number of employees, but are using them inefficiently. Aim for a staff-to-doctor ratio of 4.7 team members per full-time veterinarian, according to WTA Consultants in Columbus, Ohio.2 This support staff includes two nurses, one veterinary assistant, one receptionist, and 0.7 managers. Assign doctor-nurse teams Designate daily which staff will be outpatient nurses (exams) and inpatient nurses (treatment area). Assign two nurses or assistants to each veterinarian. This medical team …
How kennel design can help boost clinic revenueDecember 19, 2018To maximize short- and long-term boarding potential, it helps to understand the various kennel designs and materials, gate options, and available accessories. One of the first decisions to make is whether the kennel will comprise an on-the-floor system with a drain or an above-the-floor system. Generally speaking, the former can provide more flexibility to configure the kennels to fit a building’s footprint and it also is usually less expensive than an above-floor design. There are situations, though, that sometimes require an above-floor system, particularly when digging drains is not an option.
