How to customize your software and keep your cash register ringingJuly 29, 2021Most teams use their practice-management software as glorified cash registers and seldom customize features. Relying on defaults programmed by software engineers is a bad business strategy.
SPONSORED CONTENTPound for Pound: How Diet Makes a Difference in Healthy Weight LossWhile all weight-management diets are designed to reduce a dog’s daily intake of calories, there is more to successful weight loss than calorie reduction. +
Want greater compliance? Tell, don't askNovember 6, 2018Sometimes, wishy-washy conversations may cause clients to dismiss necessary follow-up care and medication refills, putting patient care and practice revenue at risk. Pet owners expect clear, specific guidance from your veterinary team. Here are common compliance blunders and how to correct them.
How to prevent last-minute pet medication emergency refillsFebruary 24, 2017It’s predictable. Every day, clients call your veterinary clinic within minutes of closing time to request a prescription refill. “My dog took his last pill this morning, and I need a refill today. I’m on the way to your hospital now. Could you wait for me?” pleads the pet owner.
