Four ways to use forward-bookingOctober 4, 2018Forward booking, or scheduling all patients’ future appointments before they leave the practice after their current visit, can provide timely patient care and dramatically improve your bottom line. However, industry research shows only five percent of veterinarians use forward booking compared to 80 percent of dentists. Increasing forward-booked exams by 10 percent would add $40,000 in annual revenue for a typical veterinary hospital. Here are a few tips on how to forward book four appointment types.
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Choose progress over perfectionApril 9, 2018Instead of striving for perfection, aim to do your best in each moment. This concept has loomed large in my mind for years. It all started with a line from a poem written by my father: “Only through illusion do we see man’s interpretation of perfection.”
