COVID recovery requires another pivot in veterinary business operationsSeptember 22, 2021Remote patient care has some advantages and many clients like the convenience. Is it right for everyone?
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Maintaining a smartly stocked pharmacySeptember 22, 2021We live in an era of convenience. Clients want instant gratification and products delivered to their doorsteps.
Hindsight on suicide prevention from the trenchesSeptember 22, 2021What would we give to go back in time and make changes? Or what do we wish we knew about suicide prevention when we started in our careers in veterinary medicine?
Farewell, and my best management adviceSeptember 22, 2021Your patients, your clients, your team, and your family will thank you for taking care of yourself.
Testing assumptions related to biasesSeptember 20, 2021When have you questioned your reasoning for something because the decision no longer aligned with a shifting belief or values?
Short-staffed? Five email time-savers to boost productivitySeptember 20, 2021Setting up specific email addresses helps organize the communication coming into the clinic.
Shedding new light on work-life balanceSeptember 13, 2021We all aim for work-life balance these days. However, do we really understand this concept, or do we simply run the gauntlet, bewildered and exhausted, hoping for a better tomorrow?
A leveraged and empowered team + improved workflow = increased revenueSeptember 13, 2021Does the thought of seeing 20 or more appointments per doctor per day invoke panic? Are you stacking 30-minute appointments in one column straight down for each doctor to avoid panic?
Are you a leader or a manager?August 30, 2021Whether you are, or should be, a leader or a manager, is one of the most classic controversies in the management (or leadership) world.
Five solutions to fit new clients into overloaded schedulesAugust 30, 2021Most hospitals are experiencing a surge in new clients with many scheduling one month ahead or simply turning them away.
