VPN Plus+ Exclusive'Radical transparency' in vet med: embracing a new era of closeness with clientsFebruary 15, 2023By Patty Khuly, VMD, MBAInstead of becoming correspondingly friendly, open, candid, and clear, we have erected barriers to these. Artfully constructed, tech-centric walls may well suit the science, but I would argue they ill-become most modern client-patient relationships.
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Pet insurance popularity increases post-pandemicSeptember 22, 2021The onset of the COVID-19 pandemic and subsequent lockdown resulted in a pet adoption boom. This increase in pet ownership led to an increase in the number of pet insurance policies sold in the U.S.
Pandemic practices worth holding ontoSeptember 20, 2021Our collective veterinary COVID chapter may be coming to a close, but that doesn’t mean we will be throwing out everything we have learned and starting anew with a long backward loop that pretends 2020 never happened.
Pandemic effects on heartworm preventionAugust 9, 2021The COVID-19 pandemic coincided with the traditional beginning of heartworm season last year, leaving some veterinary clinics to make a massive shift from their normal approach with clients.
Virtual care claims jumped 379 percent during pandemicAugust 3, 2021American pet owners certainly embraced the use of virtual veterinary care amidst the pandemic, according to American Society for the Prevention of Cruelty to Animals (ASPCA) data.
Returning to the office triggers spike in separation anxietyJuly 9, 2021People are finally getting summoned back to work and they are really ready. Their dogs? Some won’t cope with being alone.
Living with PTSD in a post-COVID worldJune 1, 2021There is no denying the COVID pandemic has changed the way we conduct our everyday lives at home, in public, and at work.
Welcome back? Some clinics are cautious to discontinue curbside careMay 21, 2021Whether you choose to continue curbside care or welcome back clients, make sure the client experience is as amazing outside as it is inside your facility.
Dogs stressed, fearful when without owners during examsMay 21, 2021Clinics should consider letting owners remain in exam rooms at a safe distance, the Ontario Veterinary College says.
Are veterinarians prepared to deal with ongoing COVID angst?April 27, 2021The SARS-CoV-2 virus, the organism responsible for the human pandemic, has been investigated in cats and dogs. Here is what we know—so far.