Should you say "I'm sorry?"September 7, 2018Not everyone agrees that veterinary professionals should apologize when they make a mistake. In fact, liability organizations discourage veterinarians from doing so. David Carser, BVSc, LLB, CML, president of the Veterinary Defence Association (VDA), shares his expertise on the art, science, and legalities of making apologies (or not) in the clinic setting.
SPONSORED CONTENTAre Your Patients Fully Protected?Fleas, ticks, heartworms, and intestinal parasites—dogs face multiple threats. See how a multi-parasite approach can offer your patients a broad range of protection. + Learn More
