VPN Plus+ ExclusiveAre your employees stealing from you?March 30, 2022Veterinary hospitals are no exception when it comes to employee theft. In fact, due to our “family like” environments, we are likely to experience theft in our hospitals because we trust everyone and do not always have safeguards in place. These are four main types veterinary hospitals might experience: embezzlement; theft of inventory, equipment, or services; time clock theft, and theft of benefits.
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VPN Plus+ ExclusiveTalking to clients about the most important appointment, the euthanasia appointmentFebruary 24, 2022In this webinar, Melissa Tompkins, BS, CVPM, PHRca, CCFP, discusses common mistakes in the scheduling, handling, and communication made during a euthanasia appointment. She also offers advice and specific phrases to share with owners during this difficult time.
VPN Plus+ ExclusiveA new way to go green: mentor a recent graduateSeptember 9, 2021New graduates are excited, full of energy, and really want to make a difference. When you hire them, you have the opportunity to shape their veterinary skills and teach them how to be a good doctor. Even though they will take more of your time in the beginning, they are also eager to do a good job and to prove themselves.
VPN Plus+ ExclusiveAre you burned out?August 5, 2021Many times, we lack the ability to set boundaries. We say yes every time we are asked to take on an additional shift, and managers answer every call or text received from the team (even when there is another manager working). We are taught working longer and harder is like a badge of honor and “martyrdom” is something to strive for. I am here to tell you it isn’t.