Not all feedback is created equalAugust 3, 2022Have you ever given feedback to someone and it went completely wrong? Did they scream and yell at you, or did they take it and grow from it? Giving feedback can be difficult or rewarding to the receiver, so you will always want to make sure it is impactful!
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Giving the gift of team feedbackJune 14, 2018For veterinary team members, giving and receiving feedback can be a tough row to hoe. I recently asked a room full of veterinarians, managers, as well as technicians, “By a show of hands, who is good at giving and receiving feedback?” One hand went up right away and one other hand lifted, slowly and reluctantly.
10 secrets to keep your veterinary nurses happyJanuary 27, 2017This fearless columnist had the confidential and deep conversations you wish you had with your staff, so please open your mind and listen up. After polling technicians, we share their top 10 suggestions, plus a few bonus ones.
How is your veterinary practice business doing?August 18, 2016You might think that the answer to this question has to do with how up-to-date you are with the latest advances in veterinary medicine. Do you have the top-of-the-line equipment? Are your staff members trained in the latest specialties?
