Create the employee personal blueprintAugust 9, 2022By definition, a blueprint is a plan or template put on paper. In this case, a personal blueprint is a template created based on three-month, one-year, and three-year career and personal goals. A plan for how to achieve the goals and a place to voice what roadblocks may stand in the way. Writing down goals makes them almost tangible. It becomes a different level of commitment made by both of you—the team member and you, the manager.
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Four ways to minimize "crickets"November 25, 2020Veterinary team engagement can be a challenge. Sometimes, it can be difficult to get staff members to communicate and open up when asked to engage.
Employee assistance programs: The basicsFebruary 14, 2020Employers are realizing that when a staff member’s personal problems are left unchecked, they can fester, bubble over, and impact every aspect of their life, including job performance.
Merck Animal Health joins AAHA in workplace culture initiativeJanuary 10, 2019Merck Animal Health is joining the American Animal Hospital Association’s (AAHA’s) Healthy Workplace Culture Initiative.
Oregon veterinarian arrested for allegedly threatening employee with a handgunDecember 3, 2018An Oregon-based veterinarian is facing charges of coercion and menacing for allegedly pointing a handgun at an employee in the parking lot of his practice and sending threatening text messages to a former employee.
How can I get my vet staff to come to work after-hours events?January 2, 2017My veterinary practice participates in lots of community events throughout the year. We’re at the local dog park, at pet shows, charity events and basically anything we find where we can promote responsible pet ownership and at the same time raise awareness of our practice.
Veterinary Confessions: I had no idea what my employees were telling clientsDecember 13, 2016Because veterinarians go from one patient to the next, few understand the quality of service that their front-line team provides to clients.
How do I deal with a negative employee?November 11, 2016I have a negative employee in my practice. She is a good vet tech, but she is very critical of everything in the practice, from equipment, to the condition of the building, to some clients and our processes.
My practice manager lied on her resumeNovember 2, 2016I had a fantastic practice manager working with me for many years. She went on maternity leave and decided to stay at home with her kids for longer than anticipated, so I had to replace her.
An employee called in sick, then posted photo on FacebookJune 27, 2016One of my vet techs called in sick on two occasions over the past six months, and each time posted photos of herself on Facebook on the day she was sick. Most of the staff are ‘Facebook friends,’ so I saw the post in my newsfeed the day it was posted, and other team members ‘liked’ it.
