VPN Plus+ ExclusiveRewire fixed ideas to ease personal torment over euthanasiaDecember 3, 2020Learn tips to focus your mindset on the positive aspects of euthanasia to boost your well-being.
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Team member dynamics: Six things I've learned in six years of practice ownershipNovember 26, 2020About five years back, Dr. Khuly raved about practice ownership in this very column. While still bullish on practice ownership, she says she no longer has reason to gush.
Veterinary medicine evolving as new professionals enter workforceNovember 26, 2020Experienced workers are retiring, leading to a significant shift in “mindset and culture,” AVMA economic report says.
The price is right: How preventive care pricing can boost your practiceNovember 25, 2020Preventive care diagnostics can help in identifying abnormalities sooner when treatment options are greatest.
The personal touch: How digital communications can help boost client loyaltyNovember 25, 2020While vague customization has its benefits, clients are looking for a genuine and meaningful connection with their pet health-care provider.
Getting your clients to opt for treatment every timeNovember 25, 2020You chose the correct workup. You determined the proper diagnosis. You laid out the treatment plan. Yet, your client declined to move forward. How could they do that to you?
Phone frenzy? Seven ways to cut call volumeNovember 25, 2020Front-desk teams are struggling to answer the onslaught of calls to schedule the three-month backlog of checkups and elective procedures, refill medications, and curbside arrivals.
Four ways to minimize "crickets"November 25, 2020Veterinary team engagement can be a challenge. Sometimes, it can be difficult to get staff members to communicate and open up when asked to engage.
VPN Plus+ ExclusiveHoliday hazards infographic downloadNovember 19, 2020This marketing infographic is for VPN Plus+ members to use in your clinics reminding clients what foods and items are dangerous to pets during the holidays.
Seven ways COVID has changed how we deliver pet health careNovember 16, 2020So much has changed since the start of 2020 that it’s almost impossible to prioritize the challenges we’ve confronted.
