Leveraging technology to drive profitability in your practiceJanuary 27, 2021Telemedicine, what was once simply “nice-to-have”, is slowly becoming a veterinary practice differentiator, particularly with the uptick in pet adoptions thanks to sheltering-in-place orders.
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The three Es—A strategy to win clients overJanuary 27, 2021The concept of the three Es—energy, empathy, and edification—is an important secret you can use to wow clients.
VPN Plus+ ExclusiveVeterinary medicine's shameful secret: Making it up as we go along?January 21, 2021By Brennen McKenzie, MA, MSc, VMD, cVMAMany experienced veterinarians would admit to themselves we often feel uncertain about our knowledge, training, and skill when performing infrequent requests we are rarely called on to perform and which we have minimal training or experience with.
Words that turn confusion into complianceJanuary 18, 2021Subtle changes in your veterinary vocabulary can be the difference between client compliance and lost revenue.
Five self-sabotaging habits and their healthy counterpartsJanuary 18, 2021Focus only on what you have accomplished without comparison to others and appreciate all the good you have done in your life,
Goodness comes to light, even during a pandemicJanuary 18, 2021Veterinary medicine is no different than most other businesses—there’s been a lot of hurt throughout the profession as a result of the pandemic and its associated economic repercussions.
VPN Plus+ ExclusiveThe year of angry clientsJanuary 14, 2021By Patty Khuly, VMD, MBADr. Khuly shares the challenges of angry clients in the year of COVID.
What millennial pet parents want from usJanuary 5, 2021Successful veterinarians who practice in major metropolitan areas will agree millennial clients can be readily pressed into veterinary practice gemstones.
VPN Plus+ ExclusiveNew year, new you?December 23, 2020By Patty Khuly, VMD, MBAEight strategies and reslouctions for work/life balance in veterinary medicine.
VPN Plus+ ExclusiveReducing HAIs in the practiceDecember 11, 2020Animal patients are also at risk for hospital-acquired infections after surgery. Keys to prevention include cleaning and disinfecting common areas around the clinic, not just exam rooms and surgery tables.
