Everyone lies, even veterinariansNovember 4, 2021Sometimes a pet owner may fudge the truth when speaking to her veterinarian. Vets being honest about their own shortcomings may help deter this and encourage clients to be more honest. The results help with pet health.
SPONSORED CONTENTOne dose protects for 12 months.One ProHeart® 12 (moxidectin) injection puts compliance in your control. + Get started
VPN Plus+ ExclusiveHacks from the hive mindOctober 14, 2021I reached out through social media asking technicians from all over for tips or skills they have learned over the years; answers ranged from how best to practice for various codes, administering oral medications, protecting catheters, to building a better practice culture.
How to make Vet Tech Week a successOctober 4, 2021It’s that time of year again. No, not biennial inventory counts or holiday scheduling. I’m talking about Veterinary Technician Week, often known as Vet Tech Week.
VPN Plus+ ExclusiveFireside Chats: Managing angry clientsSeptember 28, 2021Ericka Mendez, DVM, covers Jedi mind tricks to help you face an angry client. Share them with your team and together learn how to handle the dark emotions that can linger.
VPN Plus+ ExclusiveCompassion without the fatigueSeptember 23, 2021By Patty Khuly, VMD, MBANever before, it seems, have we been forced to contend with such problematic client conduct.
What a brave tennis star can teach a stressed-out veterinarianSeptember 23, 2021Early this summer, the world tuned in to the saga of one beleaguered tennis pro. Naomi Osaka, one of the winningest, most well-paid players on the planet, was out of the French Open.
Having trouble collecting on payments?September 22, 2021If your veterinary practice is struggling to collect outstanding client bills, you are not alone.
Pet insurance popularity increases post-pandemicSeptember 22, 2021The onset of the COVID-19 pandemic and subsequent lockdown resulted in a pet adoption boom. This increase in pet ownership led to an increase in the number of pet insurance policies sold in the U.S.
COVID recovery requires another pivot in veterinary business operationsSeptember 22, 2021Remote patient care has some advantages and many clients like the convenience. Is it right for everyone?
Maintaining a smartly stocked pharmacySeptember 22, 2021We live in an era of convenience. Clients want instant gratification and products delivered to their doorsteps.
