How to retain staff during tough timesDecember 9, 2022Building a talented and long-term team is the greatest challenge that hospital owners and managers face. How can you keep the team you have? The answer is simple: Give them careers, not dead-end jobs.
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Career clash: Should you stay or should you go?December 6, 2022They say the grass is no greener on the other side. Alas, sometimes they’re wrong. There are plenty of reasons why seeking a position elsewhere is the better option. For example, when you find yourself uninspired by your profession, dreading your days, and/or generally behaving like the disgruntled, unsatisfactory employee you know you are not meant to be.
Elevating patient care with in-house equipmentNovember 30, 2022Adding new equipment to your practice expands the services you can offer clients, whether it is a portable ultrasound unit, a new dental or surgical suite, or a CT scan.
Is your online pharmacy working for you?November 29, 2022Online pharmacies have been in existence for decades, yet animal hospitals still seem to make minimal use of this handy tool.
Four steps to boost your resiliency quotientNovember 28, 2022When it comes to being a resilient manager, a few things come into play. You need to have excellent communication skills, the ability to adapt with a positive mindset, be open to coaching and feedback while being empathetic to others, and be willing to take risks to create outstanding changes.
Got acquired? Here's a survival guide for practice managersNovember 25, 2022It seems like the world of veterinary medicine has evolved into one acquisition after the next. Although I do not think the intention is to make anyone’s life harder during the acquisition process, it can still be very overwhelming and not a positive experience.
How to be the boss of your own scheduleNovember 24, 2022Stop letting clients tell you when they want appointments. Be the boss of your schedule. A smart scheduling strategy is to pre-block two appointment types in your daily schedule template: checkups and urgent care.
Support, education aims to enhance veterinary wellnessOctober 28, 2022Launched by Zoetis, Project WAG (Wellbeing and Growth) provides veterinary professionals (including DVMs, technicians, support staff, and administration) easy access to resources and tools, aimed at setting healthy boundaries, improving connections with the community, and creating more joy in day-to-day work.
Get a hobby for a better work-life balanceOctober 20, 2022It seems everyone picked up some new hobbies over the pandemic. Everyone, that is, except veterinary professionals.
How not to blow the clinic saleOctober 20, 2022If you want your hospital to be attractive to a buyer—grow. The practices that have three or more associates are the most desirable for corporates. Being in a growth trajectory is one of the attributes buyers look for as the value of the hospital with high multiples is often a projection of its value five years in the future.
