VCA hospitals to offer Amazon Alexa voice command serviceDecember 11, 2018Pet owners can now receive health care reminders and book appointments at VCA facilities through Amazon Alexa.
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Oregon veterinarian arrested for allegedly threatening employee with a handgunDecember 3, 2018An Oregon-based veterinarian is facing charges of coercion and menacing for allegedly pointing a handgun at an employee in the parking lot of his practice and sending threatening text messages to a former employee.
Registration for AVMA Veterinary Leadership Conference now openNovember 21, 2018Registration is open for the 2019 American Veterinary Medical Association (AVMA) Veterinary Leadership Conference (VLC), an annual event expected to include new features like interactive CE formats and a public policy symposium.
Two-way texting service available for veterinarians and pet ownersOctober 24, 2018VitusVet, a client communication company for veterinary practices, has added two-way text and picture messaging to its services available to practices across North America.
Treat your techs rightOctober 16, 2018What do your nurses think of you? Are you considered a close friend? A mere coworker? A constant threat? A walking liability? A hopeless disaster? A good ole’ boy or gal? A welcome ally? A dreaded boss? A paycheck signer? A trusted confidant? Here are 20 tips you can use to show your gratitude and appreciation for your hardworking nurses.
Clinical award partnership aims to reduce student debt and provide jobsOctober 15, 2018Lincoln Memorial University-College of Veterinary Medicine (LMU-CVM) has announced an award partnership with Southern Veterinary Partners (SVP) aimed at reducing student debt and hiring quality veterinary associates.
Five steps to five-star client serviceOctober 11, 2018When your clinic provides an extraordinary client experience, which entails taking that extra step to help clients and their pets feel welcomed, supported, and understood, there’s no doubt your team is going above and beyond expectations.
Morning huddles: Little effort, max resultsOctober 10, 2018While some dread attending yet another meeting, others enjoy daily get-togethers. Daily, you might wonder? Yes. Daily, brief morning huddles can save time and improve practice communication and culture.
How to listen... and truly hearOctober 2, 2018There are several advantages to being a great listener, and not all of them are purely altruistic. Here are some of my experiences with the power of listening.
Make Facebook work for your clinicAugust 16, 2018Social media is an important tool for any business today, including veterinary medicine. According to Statista, more than 81 percent of the U.S. population has at least one social media account. Importantly, 68 percent of U.S. adults use Facebook, and of that group, 74 percent of them access Facebook daily. When Americans access their Facebook accounts, they spend nearly 20 minutes per session on the platform.
